Job Experience ~ Managing People, Consulting, Teaching

As a Senior Advisor to the Chief Information Officer (CIO) and Deputy Chief Information Officer (DCIO), provides advice, project management capacity and assistance in researching and gathering information on important issues for senior staff members in the Office of the Chief Information Officer (OCIO). In this capacity, serves in a confidential role and will be involved in issues of direct concern to CIO, DCIO and the OPM Director. May be involved in personal and sensitive issues and activities that can impact OPM and its multifaceted programs.

Stakeholder Engagement. Partners with senior leaders across OPM, specifically in the Offices of the Director, General Counsel, Communications, and Congressional, Legislative and Intergovernmental Affairs, as well as external partners in the Office of Management and Budget, Office of the Federal CIO, Office of the Federal CISO, and the U.S. Digital Service, to respond to inquiries from and develop strategies for communicating OCIO’s work to Members of Congress, OIG, GAO, Federal agencies, good government partners, OPM employees, and other interested parties.

Employee Engagement. Identifies opportunities to engage the OCIO workforce through Town Hall meetings, internal news items, messages from OCIO leadership, among others. Develops key relationships with OCIO staff at all levels to understand challenges and opportunities, deploy innovative methods to tell OCIO’s story to a broader audience, and ensure the value of OCIO’s work – and its people – is elevated.

Administration. Manages and tracks actions, coordinate calendars, schedules meetings, books conference/meeting rooms, and coordinates executive travel, routes documents for senior level signatures, liaises with OCIO leadership support staff, and otherwise ensures the full functionality of the OCIO front office.

Communications Management. Prepares presentations and briefs reference materials; updates project/program plans and documentation, assists in the review and drafting of documents and reports from the OCIO, and assists in the management of high-level project information. Gathers input and prepares documents and preparation of package(s).

Project Management. Independently performs planning, coordinating, and reporting duties for engagements related to OCIO. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Includes gathering requirements, coordinating change management procedures, and reporting performance metrics.

• Check out my WordPress page here.
• Check out my archival WordPress blog page here.

• Transitioned all IT development work from on-site Carlson developers to IBM staff in India and Canada.
• Upgraded from PeopleSoft version 8.3 to 8.9 during a 6-month window.
• Converted 4,000+ employees from ADP to PeopleSoft as part of a 2006 Carlson-Wagonlit Travel acquisition.
• Evaluated and selected new software for reporting/analytics and learning management.
• Began requirements definition for collecting global employee data.
• Built a network of “power users” within the Carlson operating groups.
• Cut $450K from a $6+M budget by recruiting for and filling 9 staff positions to replace 7 contractors
• Restructured the group to create career ladders and “Lead” positions.

Supervisory Personnel Management Specialist (last of several positions)

Held various positions in staffing, compensation, labor relations, benefits, training, and systems within the operating personnel office of an 800-person Federal agency.